When you create an impact map, you’re clearly showing how your deliverables connect to an overarching goal via a chain of dependencies. For the impact ‘subscribe to loyalty program’ for example, a deliverable might be ‘free popcorn special offer’. So for the goal ‘sell movie tickets’ and given the actor ‘cinemagoers’, possible impacts could be ‘see films more frequently’ and ‘subscribe to loyalty program’.įinally, an impact map lists the deliverables that you propose in order to create the impacts that will guide the actors to support your goal. Impacts describe how actors’ behavior might change in order to help or hinder the achievement of the goal. For example, if your goal were to sell movie tickets, possible actors would include theater staff, studio marketing departments, cinemagoers, and actual Hollywood actors.Ī third column lists ‘impacts’. Each goal leads to one or more ‘actors’ - actors being people or groups of people with the ability to influence the outcome of the goal. They accomplish this task by utilizing a four-column format, as seen in the example template below.Įach impact map starts with a goal. Impact maps are a specialized sort of flowchart template that illustrate the connections between specific deliverables and business goals. They can also include annotations of specifics, such as how long an action should take or what resources are required. Workflow diagrams can include traditional flowchart symbols and/or icons. They visually lay out the steps of a task so that complex processes become easy to follow, one step at a time. In this way, multiple processes come together to form a whole and a single process gets split into assigned tasks that teams can easily track.Īs you guessed, workflow diagrams are a flavor of flowchart that businesses use to direct workflow. Arrows connect these elements, and arrows cross lanes as responsibility transfers back and forth between operators. In a swimlane diagram, each lane contains flowchart elements arranged in sequence. Swimlane diagrams mimic a lap pool, dividing each action/decision thread into its own distinct lane - one for each operator or group of operators. Swimlane diagrams show how interdependent procedures unfold in parallel, presenting a collection of distinct but linked process flowchart examples. If not, press 0 to speak to a customer service representative. See how each option in the process leads to its own chain of possible actions and decisions? One process flowchart template example would be a phone tree. These process charts can be troubleshooting guides to problems, templates for efficient action, or step-by-step walkthroughs for any series of events or decisions. One of the more common uses of the flowchart is to map out a process. Regardless of your needs, a flowchart maker (we will be using Gliffy for Confluence!) will facilitate the process of creating flowcharts in Confluence or Jira.įollowing are the six most commonly seen types of flow charts, each explained and illustrated with a template - click any image to launch in Gliffy (or find in templates on our Confluence or Jira app) and get started creating a flowchart of your own. Hipsters post them online to amuse each other with their snarky witticisms □□ Software engineers use them to envision data flow. Companies use flow charts to document complex business processes in Confluence or Jira. Flowcharts are one of the most versatile diagram types.
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